--- title: "Print or download an invoice" description: "Print one invoice or save it as a PDF, from the Orders list or the order's page." url: https://help.invoicefalcon.com/print-or-download-an-invoice/ section: "Invoices and documents" last_updated: 2026-10-28 --- # Print or download an invoice > Print one invoice or save it as a PDF, from the Orders list or the order's page. Use this guide if you want to print a single invoice or save it as a PDF file. By the end, you'll have the invoice open in a new browser tab, ready to print, or saved to your computer as a PDF. ## Before you begin - On the Free plan, printing or downloading an invoice counts toward your monthly limit of 50 orders. Each order counts once, however often you print it, and just opening an order to preview it doesn't count. See [How the monthly invoice limit works](https://help.invoicefalcon.com/monthly-invoice-limit/). - Printing opens the invoice in a new browser tab. If your browser blocks pop-ups for the Shopify admin, allow them so the tab can open. - To print many invoices at once, see [Print or download invoices in bulk](https://help.invoicefalcon.com/bulk-print-and-download/). ## Choose your setup | Use this | When | |---|---| | The icons on the **Orders** list | You want the invoice in your default template, fast. | | The **Actions** menu on the order's page | You want to preview the invoice first, or print it with a different template, such as a packing slip. | ## What customers will see Nothing. Printing or downloading doesn't email the customer or change the order in Shopify. A downloaded file is named after the invoice number, unless you [set your own file name](#change-the-pdf-file-name). ## Set it up ### Print or download from the Orders list 1. Open your Shopify admin and click **Invoice Falcon** in the left menu. 2. Click **Orders** in the app's menu. 3. Find the order. You can type an order number or customer email in the **Search orders...** box. 4. In the order's row, under **Actions**, click the icon you need: - The printer icon (**Print invoice**) opens the invoice PDF in a new tab. - The arrow icon (**Download invoice**) saves the PDF to your computer. 5. To print, use your browser's print command in the new tab (Ctrl+P on Windows, Cmd+P on Mac). The list always uses the template set as the default for orders. On the **Drafts** tab the same icons print or download quotes. ### Print or download from the order's page 1. Open your Shopify admin and click **Invoice Falcon** in the left menu. 2. Click **Orders** in the app's menu. 3. Click the order number in the **Order #** column. The order's page opens with the invoice preview on the left and the **Templates** sidebar on the right. 4. Optional: in the **Templates** sidebar, click the radio button of another template. The preview updates. 5. Above the preview, open the **Actions** menu and click **Print** or **Download PDF**. The template you pick in the sidebar applies only to this page. Your default template doesn't change. To change the default, see [Rename a template and set a default](https://help.invoicefalcon.com/set-a-default-template/). ### Change the PDF file name The same name is used for downloads and for the PDF attached to invoice emails. 1. Click **Settings** in the app's menu. 2. Click the **Document defaults** tab. 3. In the **PDF file name** section, type a name in **Download/attachment file name**. You can use `{{shop.name}}`, `{{order.name}}` and `{{invoice.number}}`, for example `{{shop.name}} invoice {{invoice.number}}`. Don't type `.pdf`; it's added for you. 4. Click **Save** in the bar at the top of the page. Symbols that don't work in file names, such as `#` and `/`, are removed at the start of a word and replaced with `-` inside one. Leave the field empty to go back to the defaults: downloads are named after the invoice number, and email attachments after the order number, for example **1001.pdf**. ## Check your setup 1. Print a test order from the order's page. 2. Go back to **Orders**. The printer icon in that order's row turns blue, and its tooltip now reads **invoice printed**. The download icon works the same way. 3. The **Invoice #** column now shows a number for the order. ## Troubleshooting ### The new tab didn't open Your browser blocked it. Invoice Falcon shows "Your browser blocked the invoice tab." with an **Open invoice PDF** link. Click the link, and allow pop-ups for the Shopify admin so it doesn't happen again. ### I see a message about the monthly limit of 50 invoices Your store is on the Free plan and has used its 50 orders for this month. Orders you already printed or emailed before can still be printed. For new orders, wait for the limit to reset or upgrade to Pro. See [How the monthly invoice limit works](https://help.invoicefalcon.com/monthly-invoice-limit/). ### The printed invoice uses the wrong template The Orders list always uses your default template for orders. Either print from the order's page and pick the template in the **Templates** sidebar, or [change your default template](https://help.invoicefalcon.com/set-a-default-template/). ### The invoice shows old order details Invoices normally update when the order changes in Shopify. They don't if you edited the invoice in Invoice Falcon (it shows an **Edited** badge), or if you turned on invoice locking. To pull fresh data, see [Regenerate an invoice](https://help.invoicefalcon.com/regenerate-an-invoice/). ### Invoice PDF could not be generated Try again in a minute. If it keeps failing, open the order's page, which shows more detail about the problem, and contact support from there. ## FAQ ### Does printing an invoice send it to the customer? No. Printing and downloading never email anyone. To send it, see [Email an invoice to a customer](https://help.invoicefalcon.com/email-an-invoice/). ### Does printing the same invoice twice use up two of my 50 free invoices? No. Each order counts once, no matter how often you print, download or email it. ### Why does an order show a dash in the Invoice # column? Invoice Falcon hasn't created that invoice yet. It creates the invoice the first time you open, print, download or email the order. See [When Invoice Falcon creates an invoice](https://help.invoicefalcon.com/when-invoices-are-created/). ### Can I print from my Shopify admin without opening the app? Yes. Use Shopify's **Print** menu on an order. See [Print invoices from your Shopify admin](https://help.invoicefalcon.com/print-from-shopify-admin/). ### Does picking a template on the order's page change my default? No. The choice only applies while you're on that page. Set a default from **Templates** instead. ## Related guides - [Print or download invoices in bulk](https://help.invoicefalcon.com/bulk-print-and-download/), for many orders at once. - [Print packing slips](https://help.invoicefalcon.com/print-packing-slips/), using the same order page. - [Find your way around the Orders page](https://help.invoicefalcon.com/the-orders-page/), for search and filters. - [Print invoices from your Shopify admin](https://help.invoicefalcon.com/print-from-shopify-admin/), without opening the app.