--- title: "Find your way around the Orders page" description: "What each part of the Orders page shows, from the tabs and filters to the plan and analytics boxes." url: https://help.invoicefalcon.com/the-orders-page/ section: "Getting started" last_updated: 2026-10-28 --- # Find your way around the Orders page > What each part of the Orders page shows, from the tabs and filters to the plan and analytics boxes. Use this guide to find your way around the **Orders** page, the home page of Invoice Falcon. It lists your Shopify orders, draft orders and credit notes, lets you print, download or email any of them in one click, and shows your plan usage and document totals. ## Before you begin - The list shows your orders live from Shopify, including ones that don't have an invoice yet. An invoice is created the first time you open, print, download or email an order. See [When Invoice Falcon creates an invoice](https://help.invoicefalcon.com/when-invoices-are-created/). - To open the page, open your Shopify admin, click **Invoice Falcon** in the left menu, then click **Orders** in the app's menu. ## What's on the page From top to bottom: 1. **Get set up on Invoice Falcon**: the setup checklist, shown to new stores until it's finished or skipped. See [What to do after installing Invoice Falcon](https://help.invoicefalcon.com/after-installing-invoice-falcon/). 2. **Plan** and **Analytics**: your plan, this month's usage, and your document totals. See "Plan and analytics boxes" below. 3. The list, with the **Orders**, **Drafts** and **Credit notes** tabs. 4. **Latest updates**: recent features, each with a button to try it. ## The tabs | Tab | Shows | Click a row to | |---|---|---| | **Orders** | Your Shopify orders and their invoices. | Open the order page, with the invoice preview. | | **Drafts** | Your Shopify draft orders and their quotes. | Open the draft order page, with the quote preview. | | **Credit notes** | Credit notes you've created. | Open the credit note. | Click the order number, or anywhere on the row, to open it. ## Search and filter 1. Click the search and filter button (the magnifying glass) at the top right of the list. 2. Type in the search box. On **Orders** and **Drafts**, search works like the search in Shopify's own Orders page. On **Credit notes**, search by credit note number, original invoice number, or customer email. 3. Use the filter buttons under the search box: - **Financial status** (Orders tab): **Paid**, **Pending**, **Refunded**, **Partially paid**, **Authorized** or **Voided**. - **Fulfillment status** (Orders tab): **Fulfilled**, **Unfulfilled**, **Partially fulfilled**, **In progress** or **On hold**. - **Status** (Drafts tab): **Open**, **Invoice sent** or **Completed**. - **Date range**: **Today**, **Yesterday**, **Last 7 days**, **Last 30 days**, **Last 90 days**, **All time**, or **Custom** with a **Start date** and **End date**. - **Columns**: tick **Customer name** or **Fulfillment status** to add those columns. Applied filters show as tags above the list. Click the **X** on a tag to remove it. Change how many rows you see with **Per page** under the list: **10**, **25**, **50** or **100**. Invoice Falcon remembers your **Columns** and **Per page** choices in this browser. ## The columns On the **Orders** tab: - **Order #**: the Shopify order number. - **Invoice #**: the invoice number, or **-** if the order has no invoice yet. - **Financial status**, **Customer** (email), **Order date** and **Amount**. - **Customer name** and **Fulfillment status**, if you turned them on under **Columns**. - **E-invoice**: only for German stores with e-invoicing turned on. See [Create German e-invoices (ZUGFeRD)](https://help.invoicefalcon.com/german-e-invoices/). - **Actions**: the print, download and email icons. The **Drafts** tab has **Draft #**, **Invoice #**, **Status**, **Customer**, **Created date** and **Amount**. The **Credit notes** tab has **Credit note #**, **Original invoice #**, **Customer**, **Date** and **Amount**. ## The row icons Each row has three icons under **Actions**: | Icon | Does | Turns blue when | |---|---|---| | Printer, **Print invoice** | Opens the PDF in a new tab, ready to print. | It has been printed. | | Arrow, **Download invoice** | Saves the PDF to your computer. | It has been downloaded. | | Envelope, **Send email** | Opens the **Send invoice email** dialog. | An invoice email has been sent, by you or automatically. | The icons use your default template for that document type. To use a different template for one order, open the order and pick the template there. See [Print or download an invoice](https://help.invoicefalcon.com/print-or-download-an-invoice/) and [Email an invoice to a customer](https://help.invoicefalcon.com/email-an-invoice/). ## Select orders for bulk actions On the **Orders** and **Drafts** tabs: 1. Tick the checkbox on each row you want. To select every row on the page, tick the checkbox in the header. 2. Optional: click **Select all orders matching current filters** to include matching orders on other pages too. 3. Click **Print invoices**, **Download invoices** or **Send emails** in the bar that appears. Bulk print and download build a file you download from **Bulk actions**. They don't open your browser's print dialog. See [Print or download invoices in bulk](https://help.invoicefalcon.com/bulk-print-and-download/) and [Email invoices in bulk](https://help.invoicefalcon.com/bulk-email-invoices/). The **Credit notes** tab has no bulk actions. ## Plan and analytics boxes **Plan** shows: - **Plan**: your plan name. On the Free plan it also shows the date your monthly count resets, and an **Upgrade to Pro** button. - **Invoices this month**: how many orders and draft orders have counted toward your plan this month. On the Free plan this reads, for example, **12 of 50**, changes color from 40, and turns red at 50. On Pro it reads "of unlimited". See [How the monthly invoice limit works](https://help.invoicefalcon.com/monthly-invoice-limit/). **Analytics** shows how many **Invoices**, **Quotes** and **Credit notes** Invoice Falcon has created for your store in total. Click a tile to open the matching tab. The numbers are loaded when the page opens, so refresh the page to see new ones. ## Troubleshooting ### Invoice # shows a dash The order has no invoice yet. Click the order to open it, or use one of its row icons, and the invoice is created. See [When Invoice Falcon creates an invoice](https://help.invoicefalcon.com/when-invoices-are-created/). ### Today's orders are missing from Last 7 days **Last 7 days**, **Last 30 days** and **Last 90 days** end yesterday. Choose **Today**, **All time**, or a **Custom** range that ends today. ### Select all included orders outside my Fulfillment status filter **Select all orders matching current filters** doesn't apply the **Fulfillment status** filter. Use a **Financial status**, **Date range** or search to narrow the list instead, or tick the rows you want one by one. ### Clicking an icon shows a monthly limit message You've used the Free plan's 50 orders this month. Orders you've already printed, downloaded or emailed still work. Wait for the reset date shown in the **Plan** box, or click **Upgrade to Pro**. See [How the monthly invoice limit works](https://help.invoicefalcon.com/monthly-invoice-limit/). ### The print icon didn't open the invoice Your browser blocked the new tab. Click **Open invoice PDF** in the message that appears, or allow pop-ups for your Shopify admin. ### We couldn't load your orders Click **Try again**. If it keeps happening, reload the page or contact support. ## FAQ ### Does opening an order count toward my Free plan limit? No. Opening an order to preview its invoice doesn't count. Printing, downloading and emailing do, once per order each month. ### Why do I see orders that have no invoice? The list comes straight from Shopify, so every order shows up. Invoice Falcon only creates the invoice when it's needed. ### Do the analytics numbers include packing slips? No. The **Analytics** box counts invoices, quotes and credit notes only. ### Can I see my analytics for one month? No. The **Analytics** tiles show all-time totals. **Invoices this month** in the **Plan** box shows the current month's usage. ### How do I create a credit note? Open the order, click the **Other** menu at the top of the page, then click **Create credit note**. See [Create credit notes](https://help.invoicefalcon.com/create-credit-notes/). ## Related guides - [Print or download an invoice](https://help.invoicefalcon.com/print-or-download-an-invoice/), for single orders. - [Print or download invoices in bulk](https://help.invoicefalcon.com/bulk-print-and-download/), for many orders at once. - [How the monthly invoice limit works](https://help.invoicefalcon.com/monthly-invoice-limit/), for the **Plan** box. - [When Invoice Falcon creates an invoice](https://help.invoicefalcon.com/when-invoices-are-created/), for why some orders show no invoice number.