Cancel or downgrade your plan

Use this guide if you want to stop paying for Pro. By the end, you’re on the Free plan with all your invoices, templates and settings kept, or you’ve removed Invoice Falcon from your store.

Before you begin

• Switch plans from the Plans page in Invoice Falcon, not from Shopify’s billing settings. Switching to Free cancels the Pro charge with Shopify for you.
• The change happens straight away. You can’t schedule it for the end of a billing period.
• On the Free plan you can invoice 50 orders and draft orders a month. See How the monthly invoice limit works.

Choose your setup

Do this	When
Switch to the Free plan	You want to keep using Invoice Falcon without paying. Everything stays, and you can upgrade again any time.
Uninstall the app	You no longer need the app. Automatic invoices stop, and your data is deleted soon after.

Set it up

Switch to the Free plan

1. Open your Shopify admin and click Invoice Falcon in the left menu.
2. Click Plans in the app’s menu. The Pro card shows the Current plan badge, and its button reads Subscribed.
3. Click Start for free on the Free card.

There’s nothing to approve in Shopify. The page shows Thank you! You are now on the selected plan. and returns you to the Orders page after a few seconds.

Uninstall Invoice Falcon

1. Open your Shopify admin and click Settings.
2. Click Apps.
3. Find Invoice Falcon in the list and uninstall it.

Uninstalling ends any Invoice Falcon charge. If you only want to stop paying, switch to Free instead.

What changes when you switch to Free

Your invoices, credit notes, templates, bulk action history and general settings are all kept. Automatic sending stays on.

These Pro settings are turned off:

• Multi-currency invoices. New invoices use your store currency.
• Your own email text. Emails go back to the default subject and message.
• Only send when and Tags rules for automatic invoices. Automatic sending then covers every new order.
• Send me a copy and the second customer address (CC).
• Automatic credit notes and automatic payment reminders. You can still create credit notes and send reminders yourself.
• Sending from your own domain. Emails come from invoices@invoicefalcon.com again.
• Your API key. It’s removed, so anything using the API stops working.
• Hiding the branding footer. The “Created with Invoice Falcon” footer comes back.

These Pro features stop working: per-invoice editing, the AI template editor, the Pay now link, and e-invoicing for Germany.

Stores that installed Invoice Falcon before 8 July 2026 keep every Pro feature after switching to Free. Only the monthly limit changes for them.

What customers will see

Invoices for new orders carry the “Created with Invoice Falcon” footer and no Pay now link, and invoice emails come from Invoice Falcon’s default address with the default text. Invoices customers already received don’t change.

Check your setup

1. Click Plans in the app’s menu. The Current plan badge is now on the Free card.
2. Click Orders in the app’s menu. The Plan box shows Free and Invoices this month reads “of 50”.

Troubleshooting

I'm still on Pro after clicking Start for free

Open Plans again and check where the Current plan badge is. If it’s still on Pro, click Start for free on the Free card again. If that doesn’t change it, contact support from the chat in the app.

Automatic invoices now go to every customer

Your Only send when and Tags rules were cleared, because they’re a Pro feature. Turn off Send invoices automatically if you don’t want every order sent. See Send invoices automatically.

My API integration stopped working

The API key was removed when you switched to Free. Upgrade to Pro, then generate a new key. See Get your API key and use the API.

I still see a Pro charge on my Shopify bill

Billing, including any final charge for the days you were on Pro, is handled by Shopify. Check the billing section of your Shopify admin for the details.

FAQ

Will I lose my invoices or templates?

No. Switching to Free keeps all your invoices, templates and settings. Only the Pro settings listed above are turned off.

Do invoices my customers already have change?

No. Invoices already sent stay as they were. The changes apply to invoices you print or send from now on.

Do my Pro settings come back if I upgrade again?

No. Your data is still there, but you need to turn the Pro settings back on, for example your sending rules, Send me a copy, and a new API key.

I switched to Free during my trial. Can I get the rest of it?

Yes, if you come back within 14 days of first starting it. Click Start free trial on the Pro card and you get the days that were left. After that, billing starts straight away.

What happens to my data if I uninstall?

It’s kept for a short time, and deleted when Shopify sends its data deletion request, about 48 hours after you uninstall. If you reinstall before then, your data is still there and you pick a plan again.

Related guides

• Invoice Falcon pricing and plans, to compare what you keep on Free.
• How the monthly invoice limit works, for life on the Free plan.
• Send invoices automatically, to check your sending after a downgrade.